• Keyboard Drivers
• Mouse Drivers
• Product FAQs
• Product Instructions
• Language Configuration
• Assistive Technology Information

Product FAQs

Here you will find answers to frequently asked questions.

How do I connect my keyboard?

What kind of connector (adaptor) do I need for my keyboard?

What do "hot" keys do and where are they located?

Are your keyboards Macintosh compatible?

Are your Keys-U-See keyboards compatible with Windows 7^®?

Do your keyboards work with all computer systems?

How do I get my keyboard to type in a foreign language?

How do I switch from a foreign language back to English?

Do I need special software with my keyboard?

Will the foreign language keyboard translate the language?

How do I access the third or fourth character that is printed on some foreign language keyboards?

How do I use the accent marks on my foreign language keyboard?

How do I apply labels to my keyboard?

ANSWERS

How do I connect my keyboard?
To connect your new keyboard, shut down and turn off your computer.  Unplug your old keyboard and plug in your new keyboard into the same port.  Please note: if the new keyboard has a USB connection it is best to plug this into a USB port on the back side of the computer. However, if no USB port is available a PS2 adaptor can be used (this is provided with some keyboards), simply attach the adaptor to the black USB cable and plug into your computer’s PS2 port.

What kind of connector do I need for my keyboard?
To determine what type of connector (adaptor) is required, simply follow the cord from the existing keyboard to your computer.  Unplug the cord and match it to the picture to identify which one you will need.  The USB adaptor is black and rectangular; the PS2 is purple and rounder.

What do "hot" keys do and where are they located?
The "hot" keys are a set of keys that allow a one touch shortcut to perform predefined functions such as access to multimedia and internet functions. The Keys-U-See^® keyboard comes with 12 “hot” keys located at the very top of the keyboard (you will find information for their usage included in the keyboard instructions).

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Are your keyboards Macintosh compatible?
If you are considering purchasing one of our large print, Keys-U-See^® or foreign language keyboards for use with the Macintosh computer be advised that it was not designed for that purpose. Our keyboards were designed for use with the PC and offer limited use with the MAC operating systems 9.0 or newer. The function keys and ”HOT” keys will not work but the QWERTY (alphabet) and numbers will.

Are your Keys-U-See keyboards compatible with Windows^® 7?
Our Keys-U-See^® large print keyboards are designed to function with Windows^® 7 operating systems.

NOTE: There is a known issue with the Email "Hot Key" due to the fact that  Windows^® 7 installs with no email client by default. You will need to install an email client to send and receive email. The recommendation from Microsoft is to go to http://download.live.com and download Windows Live Mail. After you have installed an email client and set it up as a Default Program the Email "hot key" on your keyboard will work.

Do your keyboards work with all computer systems?
Our Keys-U-See large print keyboards and foreign language keyboards are designed to function with the following Windows operating systems; Windows^® 7, Vista™, XP, 2000, ME, and 98 on computers supplying 5 Volts current to the USB or PS2 connection. 

How do I get my keyboard to type in a foreign language?
You must change the settings in your computer's operating system. Check the Language Configuration page for detailed information on doing this.

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How do I switch from a foreign language back to English?
In order to switch from a foreign language back to English, follow the instructions provided for your operating system in the Language Configuration page.

Do I need special software with the keyboard?
In most other cases you will not need special software, most of our keyboards use the standard keyboard drivers provided in the operating system running your computer.

To configure you operating system for a different language follow the instructions in the Language Configuration page.

Note that some languages may require you to install additional fonts.

Installation instructions and driver downloads are available online for the keyboards we sell that need this additional support. To use the special functions on our Multimedia keyboards you will need to install the appropriate driver available in the Downloads page. The keyboard will operate without the driver, but you will not be able to use the multimedia functions.

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Will the  foreign language keyboard translate the language?
No. Our foreign language keyboards are simply a tool that allows you to see the location of the language characters on the keyboard when the operating system is set to the language you are using.

How do I access the third or forth character that is printed on some foreign language keyboards?
Some foreign language keyboards may have three (3) or (4) characters printed on one (1) key. In order to access these commands simply press the right Alt key (key to the right of the space bar) and the key that has the third command printed on it and the Alt and Shift key for the fourth letter.

How do I use the accent marks on my foreign language keyboard?
Accent marks are used for several foreign languages to actuate the letter with the proper accent hit the accent key and the corresponding letter at the same time.

How do I apply labels to my keyboard?
Make sure your keys are clean and dry (using a standard alcohol solution is recommended). To avoid having finger marks on the labels we recommend using tweezers to remove the labels from the backing and align on the keycap. Once in position press firmly with your thumb and hold for 10 seconds to set adhesive properly.

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